Privacy Policy
Effective April 2025 | In Compliance with UK GDPR & Data Protection Act 2018

This Privacy Policy explains when and why we collect personal information about individuals who visit our websites, how we use it, the conditions under which we may disclose it, and how we keep it secure. By using our website (www.medgroupuk.com), you agree to the terms of this Privacy Policy. We may update this Policy from time to time, so please review it periodically to ensure you are happy with any changes. For any questions regarding this Policy or our privacy practices, please contact us

 

1. Who We Are

We are Med Group UK, a UK-based medical organisation specialising in science-led skincare development and clinical services. We act as a Data Controller for the personal information you provide to us.

 

2. How We Collect Information

We collect personal data when you:

 •Visit or browse our website.

 •Contact us regarding services, collaborations, or general enquiries.

 •Register for updates or marketing communications.

 •Engage our laboratory or medical staffing services.

 •Submit job applications or professional enquiries.

 

3. What Information We CollectThe personal information we may collect includes:

 •Full name, address, phone number, and email address.

 •Company or clinic name (if applicable).

 •Medical qualifications or credentials (for staff and contractors).

 •IP address, browser type, and usage data.

 •Payment or invoicing details (Note: We do not store card information; all transactions are processed securely via third-party providers).

 

4. How We Use Your Information We use your data to:

 •Process enquiries, bookings, and service agreements.

 •Communicate project updates, confirmations, and essential notifications.

 •Maintain professional and compliance records (as required).

 •Send newsletters or business-related communications (with your consent).

 •Respond to customer service or legal enquiries.

 •Fulfil legal, regulatory, or insurance obligations.

 •Improve our website and service offerings via analytics.

 •Prevent fraud or misuse of services. We will only process your data where we have a lawful basis to do so, including:

 •Performance of a contract (e.g., delivering services).

 •Legal obligation (e.g., clinical documentation).

 •Consent (e.g., marketing emails).

 •Legitimate interests (e.g., improving our services).

 

5. Data Retention

 •Business, clinical, or professional records are retained in accordance with regulatory requirements and industry      best practices.

 •Marketing data will be retained until you withdraw consent.

 •Enquiries and correspondence are regularly reviewed and deleted when no longer necessary.

 

6. Sharing Your Information We do not sell or rent your personal information.We may share data with:

 •Trusted third-party providers (e.g., cloud platforms, CRM systems).

 •Regulatory or legal authorities when required by law.

 •Payment processors for secure transactions.

 •Insurance providers or legal representatives if necessary. All third parties are bound by strict confidentiality and data protection agreements.

 

7. Your Data Protection Rights Under UK GDPR, you have the right to:

 •Access your data.

 •Correct inaccurate or incomplete information.

 •Request erasure under certain circumstances.

 •Restrict processing of your data.

 •Request data portability.

 •Object to certain types of processing.

 •Withdraw consent at any time. To exercise your rights, please contact us We aim to respond within 30 days.If you are dissatisfied, you may contact the Information Commissioner’s Office (ICO) at www.ico.org.uk.

 

8. Marketing Preferences We will only send marketing emails if you have opted in.You can unsubscribe at any time by:

 •Clicking the “unsubscribe” link in our emails.

 •Contacting us here

 

9. Security of Your Data We take appropriate technical and organisational measures to secure your data, including:

 •Secure servers and limited access.

 •Encryption of sensitive data.

 •Regular security reviews and compliance checks. Please note that internet data transmission is not fully secure and is at your own risk.

 

10. Cookies Our website uses cookies for functionality and analytics.You can control your cookie settings through your browser. For more information, refer to our Cookie Policy or visit: Google Analytics Privacy Overview

 

11. Links to Other Websites Our website may contain links to third-party websites. This Privacy Policy applies only to Med Group UK. We are not responsible for the privacy practices of external sites.

 

12. Automated Decision-Making & Profiling We do not engage in automated decision-making that produces legal effects. Limited profiling may be used for tailoring marketing based on preferences.

 

13. Changes to This Policy We may update this Policy in line with legal or operational changes. Significant updates will be highlighted on our website or sent via email if appropriate. This Policy was last reviewed in June 2025.

 

14. Contact Us For all privacy-related enquiries.

 

Med Group UK Management Team Website: www.medgroupuk.com You may also contact the ICO for further support.

 

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